Privacy Policy

Andi Diamond Photography

1. Information We Collect

We may collect the following personal information:

• Full name
• Email address
• Phone number
• Mailing address
• Payment details (processed securely through third-party providers)
• Session details and preferences
• Photographs and image content from booked sessions

2. SMS Communication, Opt-In, Opt-Out & Message Frequency

Opt-In to Text Messaging

By providing your phone number and consenting through our booking form, inquiry form, contract, website, social media inquiry, or direct written confirmation, you agree to receive text messages from our business regarding bookings, scheduling, reminders, updates, promotions, and customer service communications.

Consent to receive text messages is not a condition of purchase.

Message Frequency

Message frequency may vary depending on your booking activity and communication needs. Clients can generally expect to receive between 1–8 messages per month, though this may increase during active booking periods, event coordination, or session scheduling.

Opt-Out of Text Messaging

You may opt out of SMS communications at any time by replying with the keyword STOP to any text message received from us.

After opting out, you will no longer receive text communications except for necessary administrative confirmations related to your opt-out request.

For assistance, you may reply HELP or contact us directly using the information listed below.

No Third-Party Data Sharing

We do not sell, rent, trade, or share your lead or client information—including phone numbers and SMS consent—with third parties for marketing purposes.

Your information may only be shared with trusted service providers necessary to operate the business (such as payment processors, CRM systems, gallery delivery platforms, or printing labs), and only for legitimate business operations.

3. Data Collection and Usage

We collect, store, and use personal information including names, phone numbers, email addresses, mailing addresses, payment details, session preferences, and photographs to manage bookings, provide services, communicate with clients, process payments, deliver galleries, maintain records, and improve customer service.

All reasonable steps are taken to protect your information and maintain confidentiality.

4. How We Use Your Information

Your information may be used to:

• Schedule and manage bookings
• Communicate regarding your session
• Deliver galleries and final images
• Process payments and invoices
• Improve customer service
• Send updates, promotions, or newsletters (if opted in)
• Maintain business records for legal and accounting purposes

5. Payment Security

Payment information is processed through secure third-party payment providers. We do not store full credit card information directly.

6. Sharing Information

We do not sell or rent your personal information.

Information may be shared only when necessary with trusted service providers such as:

• Payment processors
• Gallery delivery platforms
• CRM systems
• Printing labs
• Legal or tax professionals when required

7. Image Privacy

Your images are treated with care and confidentiality.

Images will only be shared publicly with your permission unless otherwise agreed under the Model Release section above.

8. Data Storage

We take reasonable precautions to protect your information and image files. However, no digital system can guarantee complete security.

Clients are encouraged to download and back up delivered galleries promptly.

10. Policy Updates

This Privacy Policy may be updated from time to time. The latest version will always be available upon request or on our website.